
For example, an agent called me because they couldn't find a copy of "For your protection, get a home Inspection" document. I had no idea where it was stored in their WebOffice. So I pointed out to them the search box in the top right hand corner and told them how to use it. They were surprised that they never saw it before or knew how to use it.
I'm sure I'll be getting a lot less phone calls now that they know where to look.
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